Congratulations on your new Zoom device...you’re going to love it. Before you get going, though, take a minute and register it with us. That will ensure you receive the warranty protection and product support you deserve.
Please note registration is only available for Zoom products purchased in the UK from an appointed dealer of Zoom products.
Zoom Warranty Information
Zoom UK Limited Warranty The warranty covers defects in material and workmanship in Zoom products purchased and serviced in the UK. The warranty begins on the date of purchase by the original purchaser and ends one year hence. WHAT THIS WARRANTY DOES NOT COVER The warranty does not cover: (1) Products subjected to abnormal strain, neglect, abuse, modification, or accidental damage; (2) products purchased from dealers or websites not authorized by Zoom UK to sell Zoom products; (3) products with trademarks, logos, names, numbers, or other identifying information that have been altered or removed; (4) damage occurring during shipment; (5) any loss of digital information. WHO THIS WARRANTY PROTECTS The warranty protects the original purchaser of the product exclusively. WHAT ZOOM UK WILL DO. Zoom UK will repair or replace parts found, under normal usage, to have defective material or workmanship without charge for labor or parts. HOW TO OBTAIN WARRANTY SERVICE (1) Return the warranty registration card within 10 days of original purchase, and be prepared to provide proof of purchase; (2) return the product to an authorized dealer, or the Zoom UK Service Division for appropriate repairs/services; (3) if sending your product to Zoom UK, call for a Return Authorization Number first. For assistance in obtaining an RA number, contact Zoom UK at (44) 8432-080999, All shipping/postage to and from the service facility must be paid for by customer; (4) whenever warranty service is required, you must present both the original dated sales receipt and this warranty statement as proof of warranty coverage. LIMITATIONS OF IMPLIED WARRANTY Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the length of this warranty. EXCLUSION OF DAMAGES Zoom UK's liability for any defective product is limited to the repair and replacement of the product at Zoom UK’s discretion. Replacement products may be reconditioned. Zoom UK shall not be liable for damages based on inconvenience, loss of use, lost profits, lost savings, damage to any other equipment or items at the site of use, or any other damages whether incidental, consequential, or otherwise, even if Zoom UK has been advised to the possibility of such damages. This warranty gives you specific legal rights, and you may have other rights. For information and return authorization, please call Zoom UK at (44) 8432-080999. Send all return shipments to: Attn: Returns, Zoom UK Distribution Ltd, 15 Weston Barns, Hitchin Road, Hertfordshire, SG4 7AX, WARRANTY REGISTRATION, Zoom is distributed in the UK by Zoom UK Distribution Ltd.